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Tricon Ltd & e-mortgage-ukINITIAL DISCLOSURE DOCUMENT AND TERMS OF BUSINESS SHARED OWNERSHIP MORTGAGES
What we provide. Whose mortgages do we offer? Customer Mortgage Acceptance Based on the information you have provided in our enquiry form, an affordability assessment and a match to the lender's criteria we provide you with a Customer Mortgage Acceptance. This is not a decision nor a mortgage offer but a confirmation that you meet the lender's criteria. What will you have to pay us for
this service? Up-front fees We do not charge up front fees before you have decided to go ahead with a full application. An application fee which includes the cost of a mortgage valuation will be required when you complete our full application form. Confidentiality We will
treat all your personal information as private and confidential
(even when you are no longer a customer) except where we are
permitted by Law or where disclosure is made at your request or
with your consent in relation to arranging your mortgage. You
have the right of access under the Data protection Act 1998 to
your personal records held on our files. What to do if you have a complaint We aim to provide you with a first class professional and confidential service. We have internal procedures for handling complaints fairly and promptly and should a complaint arise you should contact our Compliance Officer at Tricon Ltd. PO Box 8 Abingdon, Oxon. OX14 4GT or telephone 01235 521557.Thereafter should the complaint not be resolved to your satisfaction we will assist you in resolving it by referring it to the Financial Ombudsman Service scheme of which we are members. Are we covered by the Financial Services Compensation Scheme (FSCS)? Yes we are. In the event that you may be entitled to compensation for loss and the firm cannot meets its obligations the FSCS will provide a certain level of compensation. You may find further details about the FSCS at www.fscs.org.uk Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage. Tricon Ltd Tricon Ltd & e-mortgage-ukPO Box 8 Abingdon Oxon. OX14 4GT Telephone 01235 521557. Fax. 01235 206121 |