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Tricon Ltd
& e-mortgage-uk
INITIAL DISCLOSURE DOCUMENT AND TERMS OF BUSINESS
FOR SHARED OWNERSHIP CLIENTS
What we provide.
The service we provide is on a Non Advised basis. We carry out
the entire process of arranging your mortgage. We do not provide
mortgage advice, we do not recommend that you take out a
particular mortgage. We provide information on one or more
mortgages to enable you to make an informed choice. We do not
accept you as a client if we cannot arrange the mortgage you
require.
Whose mortgages do we offer?
The mortgages we arrange are
from the whole of the market for shared ownership
mortgages. This includes mainstream and specialist lenders.
What will you have to pay us for this
service?
Updated January 2012. We
will charge you a fixed fee of £399 which is payable only when a mortgage
offer is issued. You will also be charged a completion fee of £50 that
covers any work carried out after the mortgage is issued. This fee is paid
on completion. All fees are payable by credit or debit card or bank
transfer. Key facts illustrations and basic quotes will always show these
fees.
Up-front fees
We do not charge
any up front fees to work on an enquiry, source a mortgage and issue basic
quotes and keyfacts illustrations.. We do charge a nominal application fee
when you apply in full for your mortgage. This is £25 to cover
administration costs and is collected when you complete our full application
upgrade forms. The fee is payable by credit or debit card of bank transfer.
Confidentiality
We will
treat all your personal information as private and confidential
(even when you are no longer a customer) except where we are
permitted by Law or where disclosure is made at your request or
with your consent in relation to arranging your mortgage. You
have the right of access under the Data protection Act 1998 to
your personal records held on our files.
Please note that to obtain an agreement in
principle from a lender this
will require a full credit search. This search may also reveal
persons linked to your address and a search may leave a
footprint on your credit file and possibly any person or persons
linked to you or your address. For us to assess your enquiry if
you inform us you have an adverse credit history we will search
the register of county court judgments before we match your
enquiry to one or more products. By completing the enquiry form
you automatically agree to this.
By submitting an enquiry to Tricon Limited or e-mortgage-uk you accept all the
above conditions.
What to do if you have a
complaint
We aim to provide you with a
first class professional and confidential service. We have
internal procedures for handling complaints fairly and promptly
and should a complaint arise you should contact our
Compliance Officer at Tricon
Ltd.
PO Box 8 Abingdon, Oxon. OX14 4GT or telephone 01235
521557.Thereafter should the complaint not be resolved to your
satisfaction we will assist you in resolving it by referring it
to the Financial Ombudsman Service scheme of which we are
members.
Are we covered by the
Financial Services Compensation Scheme (FSCS)?
Yes we are. In the event that you
may be entitled to compensation for loss and the firm cannot
meets its obligations the FSCS will provide a certain level of
compensation. You may find further details about the FSCS at www.fscs.org.uk
Think carefully before securing other debts
against your home. Your home may be repossessed if you do not
keep up repayments on your mortgage.
Sharedownershipmortgage.co.uk
Mortgages arranged by Tricon Limited
Abingdon
Oxon. OX14 4GT
Telephone 01235 206121. Fax. 01235 206121
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